The Ritz-Carlton, New Orleans Hotel, New Orleans - Reviews, Room Options & Prices 2025

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About the Hotel

921 Canal Street, New Orleans, Louisiana, United States of America

The Ritz-Carlton, New Orleans, a 5-star hotel set within a 1908 Beaux Arts building on Canal Street, offers the city's largest spa featuring over 100 treatments and a Club Lounge with exclusive experiences, local culinary offerings and live music.

Art-Inspired Quarter Views

Guest rooms at The Ritz-Carlton feature balconies overlooking the French Quarter, smart TVs with streaming apps, and commissioned artwork from local artists highlighting cultural aspects of the city.

Local Cuisine and Entertainment

M Bistro, adorned with George Rodrigue's Blue Dog paintings, serves authentic New Orleans cuisine using seasonal ingredients from regional farmers, while Davenport Lounge offers live music Wednesday through Saturday and traditional Afternoon Tea service.

Signature Spa Experiences

The Ritz-Carlton Spa provides signature treatments including a Voodoo Ritual and couples' coffee-praline services, complemented by a spa café serving local favorites.

Prime Quarter Location

Located between the Central Business District and French Quarter, the hotel stands within walking distance to Audubon Aquarium (0.5 miles), Jackson Square (0.5 miles), and the Riverwalk Shopping Center (0.5 miles).

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Upper Floors King Guest Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

33 m²

Bed options:

2 Queen Size Beds

Heating

Air conditioning

room details

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Deluxe King Room Mobility accessible

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Heating

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

New Orleans700 ft

Airports

New Orleans Lakefront (NEW) 7.8 mi

Louis Armstrong New Orleans International (MSY) 14.0 mi

Train

Union Station4000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Paid Wi-Fi

USD 12.95 per day

Parking

USD 57 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

921 Canal Street, New Orleans, Louisiana, United States of America

Map view

street view

921 Canal Street, New Orleans, Louisiana, United States of America

City landmarks

Museums

The National WWII Museum

5000 ft

Parks

Jackson Square

3900 ft

Canal St to Esplanade Ave

French Quarter

4700 ft

New Orleans

Bourbon Street

3100 ft

from Esplanade Ave to Royal St

Frenchmen Street

1.0 mi

Aquarium

Audubon Aquarium of the Americas

3100 ft

Cemetery

St Louis Cemetery No 1

2600 ft

Church

Saint Louis Cathedral

3700 ft

Museums

New Orleans Jazz Museum

1.2 mi

Parks

Louis Armstrong Park

4000 ft

1500 Sugar Bowl Dr

Mercedes-Benz Superdome

4400 ft

Market

French Market

3900 ft

800 Decatur St

Cafe du Monde beignets

4200 ft

Museums

Ogden Museum of Southern Art

4700 ft

Mall

New Orleans Riverwalk Shopping Center

3900 ft

Parks

Lafayette Square

2800 ft

Museums

Cabildo

3400 ft

Museums

Louisiana Children's Museum

4500 ft

419 Decatur St

Jean Lafitte National Historical Park and Preserve

3600 ft

Shopping Area

Canal Place

2300 ft

Museums

New Orleans Historic Voodoo Museum

3600 ft

1501 Dave Dixon Drive

Smoothie King Center

5200 ft

Fountains

Spanish Plaza

3900 ft

Gallery

Contemporary Arts Center

4000 ft

726 St Peter St

Preservation Hall

4700 ft

Museums

The Presbytere

3800 ft

Nearby

Museums

Museum of Death

800 ft

Zoo

Audubon Butterfly Garden and Insectarium

1900 ft

Church

Immaculate Conception Church

500 ft

819 Canal St

Ignatius J Reilly Statue

400 ft

Restaurants

Deanie's Seafood

600 ft

841 Iberville St

Tempt

200 ft

931 Canal St The Saint Hotel

Oceana Grill

1700 ft

739 Conti Street

Red Fish Grill

800 ft

115 Bourbon Street

M Bistro

400 ft

921 Canal St The Ritz-Carlton

FQB

700 ft

921 Canal St Ritz-Carlton New Orleans

The Fountain Lounge

500 ft

130 Roosevelt Way

Roosevelt Hotel Bar

500 ft

116 Roosevelt Way

Bourbon House

1000 ft

144 Bourbon St

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

7.6

Location

9.0

Service

8.2

Dining

8.6

4.5/5 based on 3695 reviews

#45 of 180 hotels in New Orleans based on Tripadvisor

United States of America, March 2025

6.6/10

I had a mixed experience during my stay at The Ritz-Carlton, New Orleans. While I loved the beautiful lobby and the spacious room, I found some aspects lacking, especially concerning service and the amenities offered. Despite enjoying my time at the spa and the delicious dining options, the inconsistency in housekeeping and limited pool facilities left much to be desired.

Rooms

7.0

I appreciated the spaciousness and charming decor of my room with its heavy draperies and elegant bathroom. however, I did encounter issues with cleanliness during my first arrival.

Service

6.0

The staff was friendly and accommodating, especially the bellmen. but I felt some front desk interactions lacked attentiveness and proper knowledge about the hotel's offerings.

Location

9.0

The hotel's location was fantastic for exploring the French Quarter and other attractions within walking distance, offering easy access without being overwhelmed by the hustle of Bourbon Street.

Dining

8.0

I thoroughly enjoyed the delicious dishes, particularly the beignets and gumbo. though I wish the breakfast had been consistently hot and well-prepared.

Facilities

5.0

The fitness center was impressive and well-equipped, allowing me to keep up with my workouts. yet, I was disappointed to find the pool closed, as it wasn't communicated beforehand.

Helen

United States of America, March 2025

7.2/10

My stay at The Ritz-Carlton, New Orleans was a good mix of luxury and comfort. The location was fantastic, with many attractions just a stroll away. I was impressed by the attentive service and the opulent dining options. However, the initial check-in experience fell short of expectations and left me feeling a bit let down by the beginning of my stay.

Rooms

8.0

My room was spacious and beautifully appointed, with modern decor mixed with classic elegance. I particularly loved the sunken tub and separate shower in the bathroom. However, I did find a hair scrungy left over from a previous guest, which shouldn't have happened in a luxury hotel.

Service

7.0

The staff was generally friendly and accommodating. From the concierge to the housekeeping team, their efforts were appreciated, especially when they arranged a complimentary bottle of champagne for our anniversary. Yet, I felt some inconsistency in service quality between different staff members.

Location

8.0

The hotel is ideally situated near Bourbon Street and the French Quarter. It made exploring the vibrant city incredibly easy. However, I did find the immediate surroundings somewhat off-putting at times, especially when stepping out onto Canal Street.

Dining

9.0

The breakfast buffet was one of the best I've ever experienced, with plenty of delicious options. Dining at M Bistro was a true treat, perfectly embodying the Ritz-Carlton luxury experience, despite some dishes feeling a bit overpriced.

Facilities

8.0

The amenities available were impressive, from the well-maintained fitness center to the inviting Club Lounge. The complimentary offerings there were good, though I would have liked more consistency in service during my visits.

Corey

United States of America, March 2025

7.4/10

During my stay at The Ritz-Carlton, New Orleans, I was impressed by the beautiful design of the hotel and its prime location near key attractions. The service was really good, especially from the concierge staff who went out of their way to ensure a nice experience. However, I experienced some challenges with valet parking fees, as well as inconsistencies in the handling of my Marriott account status, which left me feeling a bit frustrated at times.

Rooms

8.0

My room was comfortable and clean, though I noticed some noise from the street below. Overall, it met my expectations for a luxury stay, yet I valued a quieter room.

Service

10.0

The staff was incredibly friendly and accommodating, particularly the concierge, Kathy, who surprised us with special treats for our anniversary. Their attention to detail made a significant difference in my stay.

Location

9.0

The hotel's location is fantastic, just a short walk from Bourbon Street and the heart of the French Quarter, allowing easy access to all that New Orleans has to offer.

Dining

9.0

I enjoyed delicious offerings at M Bistro, and the complimentary snacks in the lounge were good, enhancing the overall dining experience.

Facilities

6.0

The hotel had excellent facilities, but I was disappointed to find the pool closed during my visit, as I had hoped to enjoy that amenity.

Robert

United States of America, February 2025

6.8/10

I had a wonderful three-night stay at The Ritz-Carlton, New Orleans. The beautiful hotel design made me feel like I was in a classic French mansion, and the location was perfect for exploring the city. Although I did encounter some minor issues with my room initially, the staff was attentive and went above and beyond to resolve them quickly, making my experience very positive overall.

Rooms

9.0

My room was spacious, beautifully decorated, and had a comfortable feeling, although I had some initial sound and light problems. The cleanliness was really good, which I truly appreciated.

Service

10.0

The service was excellent, especially from staff like Jonathan at the front desk, who ensured my concerns were addressed promptly. They were genuinely friendly and accommodating, enhancing my stay.

Location

10.0

The hotel's location is a major plus. It’s far enough from the noise of the French Quarter yet only a short walk away from all the attractions and great food options New Orleans has to offer.

Dining

10.0

Dining at M Bistro was a highlight; the food was deliciously presented, and the breakfast options were extensive and generous. I really enjoyed the atmosphere in the bar area as well.

Facilities

9.0

Facilities were great, including a well-maintained fitness center and an indoor pool that provided a peaceful retreat. The live jazz music added a good touch to the overall experience.

William

United States of America, October 2024

7.0/10

My stay at The Ritz-Carlton, New Orleans was a blend of luxury and a few hiccups. The location is perfect, just a short walk to Bourbon Street and many attractions. I loved the live jazz music in the hotel and the really good service from the staff was commendable. However, my room had some maintenance issues, like a flushing toilet that didn’t quite function properly and a sink that left a bit to be desired. Overall, it was a nice stay, but not without its challenges.

Rooms

6.0

The room had a lovely blend of old-world charm and modern amenities. However, I experienced some maintenance issues, including a toilet that needed a precise angle to function properly.

Service

8.0

The staff, especially at the front desk, were friendly and eager to assist. They even provided a credit for my room issues, which showed their commitment to customer satisfaction.

Location

9.0

The hotel is ideally located just a few blocks from the lively Bourbon Street, making it easy to explore the French Quarter while still providing a peaceful retreat at the end of the day.

Dining

7.0

I enjoyed dining at M Bistro, where the food was delicious. Though dining prices were on the higher side, the quality of the offerings was impressive.

Facilities

6.0

I appreciated the fitness center's equipment and the beautiful indoor pool. However, I encountered issues with my housekeeping on the last day; my room wasn’t ready when I returned.